![]() ![]() Many of our residents will never again go home for the holidays. Then they really got to my heart when they told me their “Christmas story.” “We don’t hold back when we give our Christmas dinner. ![]() They all agreed when Jeremy said, “Most facilities have a box that all residents must fit in-but we shape our box to fit what our residents actually need.” They credited Jeremy and the ownership of Tower Hill. Later I asked Pam Hilderbrand, marketing director, and Jorie Gustafson, admissions director, what was the secret to the 5-Star Rating. We have low turnover, strong loyalty, and our team believes in this place.” He humbly stated, “The secret to keeping great staff is to give people a place to serve and to be proud of. Regarding the 5-Star Rating, Jeremy credited that award to the ownership and the staff. My kids know that no matter how busy I am, on Friday evening… Daddy is coming home.” From sundown Friday night until sundown on Saturday, my wife and sons know that I will be there for them. He quietly stated, “I believe that Orthodox Jews have the luxury of rest. He works long hours at Tower Hill-but on Fridays he leaves on time to celebrate the Shabbat. He tutors kids for their Bar Mitzvah lessons. Jeremy is very involved in Chicago area Jewish community events. The inspection team leader suspected that someone had “tipped off” Jeremy, and he was furious! Jeremy countered by saying, “Do you think I would be here with my 5-year-old son if I knew you were coming?” One such visit coincided with the arrival one Sunday morning of some nursing home inspectors. One of his sons told a friend, “My dad helps old people and does payroll.” The boys are frequent visitors who love to meet and greet the senior residents. His office is an art gallery of the boys’ artwork. Jeremy is the proud husband and the father of Avery, Naftali, and Adir. When I arrived in the lobby, I saw an award to 33-year-old Jeremy Amster called “The Friend of Seniors Award.” The award states that Jeremy’s leadership demonstrates “quality, creativity, enthusiasm, and care built into every life he touches.” (There are two certainties about State of Illinois Medicaid nursing home reimbursement: it is too little and always too late.) Skilled nursing home care is provided to both private-pay and also quite a few Medicaid-qualified senior residents. I wanted to find out how they earned the coveted 5-Star Medicare Nursing Home Quality Rating. Recently I conducted my own personal investigation of Tower Hill Healthcare Center in South Elgin, Illinois. I am grateful to introduce you to a very inspiring young leader, Jeremy Amster, a wedding singer and nursing home administrator. They say that when you meet a person, you know neither who they really are nor the path they have walked. Please text Amanda at 81 to schedule your personalized tour to see the exciting renovation and learn more about their short-term rehabilitation, on-site hemodialysis, secured memory care unit, and long-term care services offered at the fresh new Tower Hill Health Care Center.- Caregivers, Long Term Care, Senior Citizens We already strive for quality of care, but it sure makes a difference providing care in a fresh and modern environment.”, shared Vicki Hill, Administrator. “This renovation has been so welcomed by the staff, residents, and families of Tower Hill. They now can receive treatments on-site in a fresh and new dialysis boutique and then comfortably return to their suite for rest and recovery.”, stated Jeremy Amster, Owner/CEO. Having on-site hemodialysis is a benefit for our short and long-term patients so they don’t have to travel outside in the extreme hot or cold weather elements for their treatments three times a week. “Not only did we invest in upgrading the physical plant, we also added to our clinical care by adding an on-site hemodialysis den. The renovation included creating and upgrading private recovery suites for short-term rehabilitation with a private bath and flat screen TV, a luxury lobby and community visiting areas with a fireplace and access to a lush garden for fresh air, and new flooring throughout the center. Sept., 2023: Tower Hill Health Care Hill located at 759 Kane Street in South Elgin, made a significant investment in renovating their center to enhance the patient and family experience. Tower Hill Health Care Center Completes Renovation. Tower Hill Health Care Center Renovation Revealing ![]()
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